Vector Media Hub | Your Vision, Amplified

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intuitive customer service software

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The live chat software that gets the job done

Engage with live chat, sell with ease
Your visitors are already interested — now put live chat to work. Start conversations with pre-set messages, recommend products, and guide them to the ideal purchase.

Make premium support your new standard

Streamline your communication by handling all customer messages in the live chat app. With instant access to customer info, you’ll deliver the top-notch service your customers deserve.
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Automate support and sales with AI customer service chatbots

 

When your live chat agents deal with repetitive tasks or common questions, use chatbots to handle inquiries automatically. Let chatbots manage the routine and your team focus on delivering exceptional experience.

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Boost your team’s performance with Copilot inside the app

Copilot helps your agents navigate LiveChat® and provides real-time insights about your business so they can respond faster and with confidence. With seamless AI customer service backing them up, your agents work more efficiently and deliver a better experience.

Deliver on-point answers with AI automation

Ensure continuous customer engagement and human-like support without expanding your team.

 

Scanning with AI Assist

Train your website or other resources to get an AI model based on your business expertise. Let your AI chatbot deliver accurate customer support using the collected data.

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Engage customers with a better live chat experience

Send messages that are more personal, intuitive, and appealing than plain text.

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